⏹ Privacy

Neutral Bay Tour Co. is committed to the privacy of existing and prospective clients. We respect and understand that you care about how information about you is used and shared. The following document outlines the internet policies and practices we have adopted to protect your personal information and is guided by the provisions of the Privacy Act 1998.

Collection of Personal Information
We will only collect personal information when freely provided by you that will necessitate us to operate our business in order to provide the products available to you on our site. Such information may include your name, email, mailing address and telephone number.

Use of Personal Information and Disclosure
The provision of personal information is voluntary and solely lies on you when you visit our site. We will use the information provided by you to respond to your questions, comments or travel requirements or to send out brochures and other information on our products.

Accuracy, Correction and Access of Personal Information
Reasonable procedures are employed when collecting or using your personal information to ensure that the information is accurate, complete and up-to-date. If the personal information we have about you is not accurate, complete or up-to-date, please contact us and we will endeavour to change your information as soon as this new information is available to us.

Security of Personal Information
We will always take reasonable measures to protect the personal information voluntarily provided by you. This includes suitable steps against unlawful access, disclosure, amendments and mishandling. Cookies, and How We Use Them “Cookies” are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes. Cookies in and of themselves only identify your computer; they do not personally identify you. At Neutral Bay Tour Co. we make limited use of cookies to store your preferences, record session information, collect information on how you visit and access our websites, and to tailor our web pages to your needs. We do *not* use cookies to identify specific users for marketing purposes. We do not match cookies to your purchase information. And we do not use cookies to track your movements after leaving our websites. Most web browsers allow you to turn off cookies; however, turning off cookies will limit your use of our websites. It is possible for you to disable “cookies” or instruct your browser to alert you when “cookies” are being sent. If you decide not to accept our “cookies”, you will still have access to the same sections of the site available to the general public.

Disclosure to Third Parties
At any time, we will not sell, rent or trade any personal information voluntarily provided by you to any third party. Your information will be solely used by us. However, at times there is a need for us to contract out services to our business partners that will require for your personal information to be disclosed in order to respond to you and effectively, better serve you. To the best of our knowledge, our business partners are of good standing and are also bound by comparable discretionary principles.

Links to Other Sites
We only offer links to other sites that are associated with the products and services that we provide and who also share our standards. Nonetheless, we are not responsible for the privacy practices or the content of partner sites. You should assess their Terms and Conditions, Privacy Policy and any other policies applicable if you visit one of our partner sites. With our security and storage measures at Neutral Bay Tour Co.  we are committed to maintaining the integrity and security of your personal information. We use industry-standard encryption protocols when receiving and transferring your personal information. In fact, when you send personal information to us over the Internet, we first require that a “secure session” be established using Secure Socket Layer (SSL). Your personal information is stored in secure operating environments that are not accessible to the general public. We have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information by our employees or third parties. However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Neutral Bay Tour Co. will not be held responsible for events arising from unauthorised access to your personal information.

Other Information
We reserve the right to use or release information required to comply with any law, regulation or official request in order to safeguard the reliability of our site, satisfy your demands or to assist in any legal investigations.

Questions or Complaints
If you have any questions about our Privacy Policy, would like us to update, change or delete your personal information (subject to any relevant legal exceptions) or have a complaint of breach of privacy, please contact us via telephone on +61 410 446 796 or via email at neutralbaytourco@gmail.com